Privacy Policy

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Privacy Policy
Effective Date: 10.11.2024
Duet Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, www.duetagency.com (the "Site"). Please read this policy carefully to understand our views and practices regarding your information and how we treat it

.1. Information We Collect
We collect several types of information from and about users of our Site, including:

  • Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and any other information you voluntarily submit through our contact or submittal form.

  • Non-Personal Information: Information about your internet connection, the equipment you use to access our Site, and usage details, such as your IP address, browser type, operating system, and the pages of our Site that you visit.

2. How We Collect Your Information
We collect information directly from you when you:

  • Submit your information via forms on our Site.

  • Communicate with us by email or through other electronic means.

We also collect information automatically through:

  • Cookies: Small files placed on your device that allow us to recognize your browser and capture and remember certain information. You may refuse cookies by activating the appropriate setting on your browser. However, if you select this setting, certain parts of our Site may become inaccessible or may not function properly.

  • Web Analytics: We use analytics services to help us understand visitor behavior on our Site and to improve our service.

3. How We Use Your Information
We use the information we collect for purposes including:

  • Providing, operating, and maintaining our Site.

  • Responding to your inquiries and processing requests submitted through our forms.

  • Improving our website functionality, services, and user experience.

  • Sending you updates, newsletters, or marketing communications (if you have opted in).

  • Analyzing trends and user traffic to our Site.

4. GDPR Compliance (For Users in the EEA)
If you are located in the European Economic Area (EEA), you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR). These rights include:

  • Right to Access: You have the right to request access to your personal data that we hold.

  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.

  • Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your personal data under certain conditions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain situations.

  • Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer this data to another controller.

  • Right to Object: You may object to our processing of your personal data where we are relying on legitimate interest as the legal basis.

  • Right to Withdraw Consent: Where we have relied on consent to process your data, you have the right to withdraw this consent at any time.

To exercise any of these rights, please contact us at the information provided in the Contact Us section. We will respond to your request within one month as required by GDPR. Additionally, you have the right to lodge a complaint with a supervisory authority in the EEA if you believe we have not complied with data protection laws.
5. Legal Basis for Processing (For EEA Users)
We process personal data for the purposes outlined above based on one of the following legal grounds:

  • Consent: When you have provided consent to process your personal data.

  • Legitimate Interests: To fulfill our business interests in providing and improving our services, understanding user preferences, and managing inquiries.

  • Legal Obligations: To comply with applicable laws and regulations.

6. How We Share Your Information
We may share your information in the following circumstances:

  • Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf.

  • Legal Compliance: To comply with any applicable law, regulation, legal process, or governmental request.

  • Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

7. Data Security
We take reasonable measures to protect your information from unauthorized access, use, alteration, or disclosure. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We will take all necessary measures to ensure that your data is processed securely and in accordance with this Privacy Policy.
9. Your Choices
You have options regarding the personal information we collect:

  • Opt-Out: You may opt out of receiving marketing or promotional communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

  • Access and Correction: You may request access to your personal information and ask us to update or correct any inaccuracies.

  • Do Not Track Signals: Our Site does not currently respond to Do Not Track signals.

10. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new policy on this page, with the updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights under GDPR, please contact us at:
Duet Agency
101 Greenwich St, New York, NY 10006, USA
Email: support@duetagency.com